FREQUENTLY ASKED QUESTIONS

What is the period coverage of the thirty (30)-day grace period?

  • Based on the initial dates provided by the Inter Agency Task Force (IATF), the Enhanced Community Quarantine period or ECQ is from March 17 to April 12 , 2020 unless otherwise shortened or extended. Thus, if your loan amortization falls within this period, you are entitled to a thirty (30)-day grace period to settle your amortization.

If I avail the 30-day grace period, am I required to pay double on my next due date?

  • Yes. You will be required to pay the monthly amortization which fell due during the ECQ period that was extended for thirty (30)-days and your amortization falling due immediately after the ECQ period.

    Please contact our customer service representatives for further information and clarification.

What are my options if I cannot afford to pay double on my next amortization?

    We could provide you two (2) options to help you settle your obligation with us, to wit:

  • a. To pay in two (2) installments your unpaid amortization for the next two (2) due dates without interest; or
  • b. To extend the maturity date of your loan for another thirty (30) days. Please contact our customer service representatives for further information and clarification.

When will my thirty (30)-day grace period on my payment start?

  • Your thirty (30)-day grace period begins to run on the day following your due date which fell within the ECQ period. Hence, if for example your due date fell on March 28, 2020, you may avail of the thirty (30)-day grace period and have the option to settle said amortization on or before April 28, 2020.

What if I have already paid my amortization, will you refund it?

  • No. Clients who have already paid their respective amortizations falling due within the ECQ period are considered to have voluntarily waived the priviledge to avail of the thirty (30)-day grace period. Please take note that said payment is already applied to your amortization.

If I paid my monthly amortization during the ECQ period, can I ask for a grace period next month?

  • No. In addition to the reasons setforth in the next preceding question (Question No. 5), the thirty (30)-day grace period is only for the amortization falling due during the period of the ECQ.

    For your concerns, you may get in touch with our customer service representatives.

How will we know that we are qualified for the grace period?

  • As long as your loan amortization due date falls within the ECQ period, you are qualified to avail of the thirty (30)-day grace period.

Our amortization due date does not fall within the ECQ period. Can we also request for a grace period?

  • You may get in touch with our customer service representative for details.

I issued post dated checks. Do I still need to request for the pull-out of my checks falling due during the ECQ period?

  • No. Loan accounts with amortizations falling due within the ECQ period are automatically qualified for the thirty (30)-day grace period without the need to submit a written request.

I issued post dated checks. Do I still need to request for the pull-out of my checks falling due during the ECQ period?

  • Beginning March 28, 2020, all checks falling due during the ECQ period will no longer be deposited until the expiration of the thirty (30)-day grace period. Hence, for example, checks falling due on March 28, 2020 will only be deposited on April 28, 2020.

How do I apply for a loan?

Loan Consultants

  • You can approach any accredited Loan Consultants of Asialink Finance Corporation all over the Philippines. Our Loan Consultants are always ready to help you!

Telephone

  • You can also call the branch nearest your area! To find a branch, click here.

Online

In Person

  • It is always better to apply when you are there in person. Bring the necessary documents for faster processing of your loan.

What are the loan requirements?

  • Loan requirements depend on the product you are applying for. To know more about our loan products, click here.

Is there an application fee?

  • No, there is none! Application forms are not for sale; you may fill them out for free. Loan Consultants are not charging any fees for their assistance, too!

I have no existing checking account; can I still apply for a loan?

  • Yes, you can! If the company requires you to open a checking account, Asialink Finance Corporation will be glad to endorse you to our partner bank.

How will I know if my loan is approved?

  • Our personnel will call to inform you if your application is approved. You will also be given instructions on claiming your loan proceeds.

How do I get my loan?

  • Loans are disbursed via checks, direct deposit, or cash card.

How will I pay my amortization?

  • You may pay your amortization either via post-dated checks (PDCs) or through our partner payment centers nationwide. To check our partner payment centers, click here.

I have a problem with my payments, what do I do?

  • Please get in touch with our Customer Service Department by clicking here.

I am interested to renew my loan but I still have an outstanding balance. Do I need to pay off my loan?

  • There is no need to pay off your loan first. You may apply for a renewal if you have already paid at least 50% of your original loan. The outstanding balance will be deducted from the proceeds of the new loan application.

How do I renew my loan?

  • Contact our Renewal Department by clicking here.  You can as well visit the branch nearest your area or get assistance from your original Loan Consultant.